What are metrics and how to set your North Stars

Revenue Operators can serve as advisors by ensuring our stakeholders are able to make the right decisions at the right time. The art and science of decision making requires informed risk taking, executive alignment, and feedback mechanisms. Before decisions are made, the objectives of the business need to be identified and the appropriate set of metrics/indicators to be showcased to the correct audiences. This is where knowing the difference between the “nice to know” metrics versus the “need to know” metrics separates the ho-hum from the really-humming businesses.

So let's break down what you need to know to set up your North Star Metrics.