Lead Routing: canary in the coal mine?
Over the last ten years I’ve witnessed the explosion of MarTech and its incredible impact on businesses. Once upon a time, I remember signing up to find little more than a rudimentary Contact Us form with a 1-800 number below it. But that’s all changed. Just visit any Web2 SaaS website on both desktop and mobile, you’ll find a chatbot at the lower corne…
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